And they told us! Nearly 7 out of 10 said they would rather have the $10! What does this mean for the hotel industry? What does this mean for the maids who perform the housekeeping services? Good lord!
Check out the study — there’s a lot of detail, and we can provide more specifics on request.
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Filed under: Hospitality and Tourism, Uncategorized, branding, hospitality, hotel sales and marketing, housekeeping, Laurence Bernstein, luxury marketing, protean strategies