Viewpoints

Icon

Random thoughts

Study: Only 1% of Facebook ‘Fans’ Engage With Brands

This is really long URL, but worth it — for those of us who have questioned the blind faith in the power of social media to “build relationships” with brands that (presumably, although never explicitly stated) result in increased sales, true-loyalty, brand ambassadorships and so on, this piece of research is enlightening.

However, just because only 1 out of every 200 people who “like” the brand actually create any content about it, does not mean that the whole facebook exercise is pointless. But, the point of the Facebook exposure is, ultimately the same as any other exposure: exposure!

And, as I have written here before, exposure and frequency of exposure is key to building brands. Engagement, though nice, does not actually build brands (it may deepen relationships, although some may also question the point of this as well). But the idea that thousands of people see the brand, maybe feel something about the brand, is certainly worthwhile.

So, keep up the good work on Facebook!

http://www.linkedin.com/news?viewArticle=&articleID=5568699569434271756&gid=31804&type=member&item=91677100&articleURL=http%3A%2F%2Fadage%2Ecom%2Farticle%2Fdigital%2Fstudy-1-facebook-fans-engage-brands%2F232351%2F&urlhash=x6GC&goback=%2Egde_31804_member_91677100

Advertisements

Filed under: Uncategorized, , , , , , ,

2 Responses

  1. My experience has been pretty low fan engagement on most people I work with pages. There are ways to boost that up. But it takes work. and most people are afraid of work

    • Thanks for your viewpoint, Anton. My concern in the overall marketing world is the blind trust in the ability of social media to solve all brand and sales challenges — this phenomenon, (or is it a pathology?) is the result of the same aversion to work that you reference

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: